Frequently
Asked
Questions!
01
FAQs
Walmart Marketplace Application And Amazon Approval
01
What is the timeline for the Walmart marketplace application reinstatement process and Amazon Approval?
Walmart Marketplace Application:
Brklyn Tech provides a guarantee Amazon approval and Walmart marketplace application approval. The timeline is truly be subject on the clients account’s situation. For example, we analyze whether it is the first account warning or the seller have already fought cases and what answers he got in his previous appeals. Any time a company is guaranteeing a timeline for success, especially without diving deeply into the Seller Account and the communications between Walmart first, you should be very careful. In case of Walmart seller application it can make you wait around 3 to 4 weeks because it solely depends upon the response time of Walmart marketplace application. This obviously adds time to your reinstatement. Walmart seller application takes anywhere from 1 to 10 days to respond to formal appeals, and it could take more than 1 walmart seller application appeal to get the account reinstated.
Amazon Approval:
The timeline truly be subject to on the particular account’s situation. For example, does the seller have all the right documentation? Is this the seller’s first account warning? Has the seller written multiple appeals for this suspension recently? Any time a company is guaranteeing a timeline for success, especially without diving deeply into the Seller Account and the communications between Amazon first, you should be very careful. The estimated timeline is roughly about 2 and half week. Amazon approval takes around 1 to 5 days to respond to formal appeals, and it could take more than 1 appeal to get the account reinstated. To expedite the process we do have strategies for Amazon approval, in most of the cases the stated timeline can fluctuate so the patience is what we demand from our clients.
02
What happens once I pay?
Custom Appeal Letter: We will be needing you to send us the required details regarding suspensions or any other issue through Google forms. To design a best of appeals we need maximum knowledge of your account. From there, our appeal scientists will evaluate your case, craft your custom appeal and reach out to you via email if they require anything further from you. We aim to have all appeals sent to you 24 hours from when payment is made. Once you receive the appeal, we will provide you the steps in terms of opening up a case with Amazon approval and Walmart seller application appeal. If Amazon and Walmart seller central application replies back to the appeal, please do not respond and instead reach out to our support line and we will craft a new custom appeal for you.
Monthly Account Insurance: If your account is not suspended, then there’s nothing for you to do at this time. In the event that your Amazon and Walmart seller central application account gets suspended, please reach out to support and we will provide you a Google form where we will require some more information about the suspension. It’s important you include as much information as possible for our appeal scientists to craft a custom appeal to get you reinstated as soon as possible! From there, our appeal scientists will review your case, craft your custom appeal and reach out to you via email if they require anything further from you. We aim to have all appeals sent to you 24 hours from when payment is made. Once you receive the amazon and walmart seller application appeal, we will provide you the steps in terms of opening up a case with Amazon/Walmart. If Amazon/Walmart marketplace application replies back to the appeal, please do not respond and instead reach out to our support line and we will craft a new custom appeal for you.
03
Can you guarantee my account/ASIN will be reinstated?
Similar to making guarantees around a timeline, guaranteeing an account or ASIN can be reinstated is simply not possible (and any competitors who do are not being truthful). We will give you a fair estimate of the chance of success based on the details of your particular case. Because of the unknowns involved in cases as well as uncontrollable elements, we price our service based on a contingency. We are here to help you prepare a strong Plan of Action and increase chances of reinstatement. Due to the nature of an Amazon and Walmart business, we cannot guarantee you a reinstatement, but we are ready to work with you as long as it needs until a final decision will be reached. With over 1500+ reinstatements, we take great pride in our service and have confidence that we are your best option.
04
Do you specialize/help in ASIN and account suspensions?
Yes! We handle both ASIN specific issues as well as account suspensions for Amazon approval and Walmart seller central application.
Account suspension issues include:
- Performance Notifications/Policy Warnings
- Trademark infringement
- Intellectual Property Complaints
- Multiple Seller Accounts or Related Accounts
- Copyright Infringement
- Inauthentic Complaints
- Negative Feedback
- Selling prohibited Items
ASIN issues include:
- Used Item Sold As New
- Late Shipping Rate
- Order Defect Rate
- Amazon Catalog Restrictions
- Not as Advertised
- Product Safety
- Listing Errors
- Item not as described
05
What is the timeline to get my first appeal?
Usually customized appeals will be provided within 24 to 48 hours. If we require additional information from you it could take longer to receive the appeal.
06
What types of documentation do I need?
If we require any specific documentation from you, our appeal specialists will contact you. You will need to keep handy proof of permission to sell your products, identification information, and all previous communications you have had with Amazon approval and Walmart seller central application around the particular issue at hand.
07
Will you write the appeal for US?
Yes! Each appeal we write is tailored to your specific use case. We will work with you based on how many appeals you have sent, how long you have been suspended, and the previous responses from Amazon appeal and Walmart seller central application to continue to tailor the appeals until we have produced a bulletproof document. We can promise you will be impressed by the caliber of appeals we create. We also do not use the exact same templates across our clients. There are companies in the industries who re-use the same appeals for hundreds of their clients, and that can lead to a permanent suspension. It’s also important to know we have reinstated hundreds of accounts over the last 2 years and we know which appeal/wording works the best. We also have high-caliber lawyers who go over all the appeals, checking for grammar, spelling mistakes and ensuring its formatted properly for Amazon/Walmart.
08
What is your success rate?
Amazon: In some particular categories such as related accounts, product listing violations, late shipping violations, and verification suspensions, we have seen a 100% positive review rate. But, in general, we typically see a 90% success rate, and those that don’t succeed are mostly due to lack of documentation (such as the inability to produce proof of purchase or inventory supply).
Walmart: As of now, we have a 95% success rate with Walmart.
09
What happens if my first appeal gets rejected?
Our Custom Appeal Service comes with up to 3 appeals while our Monthly Protection Coverage comes with unlimited appeals. You might need 1 appeal or maybe 10, doesn’t matter our appeal scientists will craft a new custom appeal every single time. With the monthly plan, we are ready to work with you as long as it needs until a final decision is reached.
10
Do you offer a money-back guarantee if my account does not get reinstated?
Preparing a strong appeal with a Plan of Action requires a lot of resources. It consists of research, writing skills, communication, and know-how. We do not simply take your money and send you some basic appeal. We guide you through the process and communicate with you on a 24/7 basis. We are not able to guarantee success, but we are here to significantly increase your chances of reinstatement. We also have a lawyer in-house working and reviewing all appeals that need to get paid for their time.
11
Why don’t you have expedited options?
With multiple hundreds of reinstatements completed for our clients, we have found that Amazon/Walmart does not like when you appeal an account too fast. In our experience, it’s best to wait at least 48-72 hours before appealing an account. This shows Amazon/Walmart that you took the time to find the issue, research the solution and fix it moving forward. As of now, all of our plans come with a 24 hour delivery time which is still the fastest in the industry.
12
Why should I choose your service?
We are the best value in the appeals market! We offer a top-rated service at an affordable price. What sets us apart from other service providers includes:
- Dedicated case manager – You’ll be assigned an Amazon/Walmart expert who will be with you every step of the way.
- Multiple tailored appeals – No templates, only customized top-of-the-line appeals crafted from our lawyers.
- Expert account analysis – Our team will do a deep dive into your account and provide recommendations to mitigate unforeseen suspension risks.
- Timely – We provide appeals within 24 hours which is the fastest in the industry!
- Top-tier customer service – We pride ourselves on our customer service team assisting you at any stage you’re at.
- Affordable – We price our services below others so that everyone can afford to get an amazing service without forking out thousands of dollars. We are here to help you, not take advantage of your situation.
- Industry experts – Our team consists of suspension experts with years of experience as well as lawyers that have Amazon/Walmart experience. Together, we are able to craft the best possible appeals.
13
Do you have an annual plan for the monthly account insurance?
Yes, just like how insurance companies offer the option to pay upfront and save, we are offering that as well. You save 20% just by securing your insurance for a year upfront.